Short answer
Describe new customer promises, billing, contracts and reliance. Paid availability can change obligations even when the technical features are unchanged.
An illustrative example
A free assistant becomes a subscription service.
This is a hypothetical situation, not a real customer outcome or a coverage determination.
Three facts to prepare
- New terms
- Billing responsibilities
- Customer commitments
Use a brief, accurate summary. Separate confirmed facts from assumptions; keep passwords, identity numbers, private customer records and confidential documents out of an initial marketplace request.
A question to bring to the right professional
Which commercial changes need an updated risk review?
Separate established facts from projections and planned features. Growth, new entities, new locations and product changes can make an old description incomplete. Review actual documents and dates with qualified advisers, and allow time for available markets to assess the real business.
Sources and scope
- Travelers: technology errors and omissions risk examples
Insurer-authored context on technology service allegations and differences in policy wording. Product descriptions apply to that source; they are not LunarQuote offers or evidence of a partnership.
- NIST: AI Risk Management Framework
A voluntary framework for organizing AI risk. It is not an insurance contract, certification or determination of legal compliance.
Sources supply the stated background, not a determination about the illustrative case. The example, checklist and discussion prompt are LunarQuote educational material. Source links checked October 5, 2026.
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