Short answer
State implemented controls, tested processes and remaining gaps accurately. A polished trust page should not claim certifications, uptime results or independent reviews that have not occurred.
An illustrative example
A sales deck claims enterprise readiness before recovery tests finish.
This is a hypothetical situation, not a real customer outcome or a coverage determination.
Three facts to prepare
- Public claims
- Evidence
- Known gaps
Use a brief, accurate summary. Separate confirmed facts from assumptions; keep passwords, identity numbers, private customer records and confidential documents out of an initial marketplace request.
A question to bring to the right professional
Which claims and operational facts should be reconciled in our submission?
Separate established facts from projections and planned features. Growth, new entities, new locations and product changes can make an old description incomplete. Review actual documents and dates with qualified advisers, and allow time for available markets to assess the real business.
Sources and scope
- Travelers: technology errors and omissions risk examples
Insurer-authored context on technology service allegations and differences in policy wording. Product descriptions apply to that source; they are not LunarQuote offers or evidence of a partnership.
- NIST: AI Risk Management Framework
A voluntary framework for organizing AI risk. It is not an insurance contract, certification or determination of legal compliance.
Sources supply the stated background, not a determination about the illustrative case. The example, checklist and discussion prompt are LunarQuote educational material. Source links checked October 5, 2026.
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