Short answer
Provide accurate dated summaries through an agreed secure process. Distinguish support issues from formal allegations without suppressing facts simply because they have not become claims.
An illustrative example
Several customers complain about incorrect outputs.
This is a hypothetical situation, not a real customer outcome or a coverage determination.
Three facts to prepare
- Complaint dates
- Alleged consequences
- Resolution status
Use a brief, accurate summary. Separate confirmed facts from assumptions; keep passwords, identity numbers, private customer records and confidential documents out of an initial marketplace request.
A question to bring to the right professional
Which matters should be disclosed under the actual questions and terms?
Separate established facts from projections and planned features. Growth, new entities, new locations and product changes can make an old description incomplete. Review actual documents and dates with qualified advisers, and allow time for available markets to assess the real business.
Sources and scope
- Travelers: technology errors and omissions risk examples
Insurer-authored context on technology service allegations and differences in policy wording. Product descriptions apply to that source; they are not LunarQuote offers or evidence of a partnership.
- NIST: AI Risk Management Framework
A voluntary framework for organizing AI risk. It is not an insurance contract, certification or determination of legal compliance.
Sources supply the stated background, not a determination about the illustrative case. The example, checklist and discussion prompt are LunarQuote educational material. Source links checked October 5, 2026.
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