Short answer
Describe reading access, sending authority, confidential data and user approval. An assistant that drafts messages differs from one that can send or change account settings.
An illustrative example
An assistant sends messages from an executive mailbox.
This is a hypothetical situation, not a real customer outcome or a coverage determination.
Three facts to prepare
- Mailbox access
- Sending controls
- Sensitive categories
Use a brief, accurate summary. Separate confirmed facts from assumptions; keep passwords, identity numbers, private customer records and confidential documents out of an initial marketplace request.
A question to bring to the right professional
Which communication and access risks should our review include?
Describe the core business first, then the tasks AI reads, suggests or executes. Purchased tools can change operations without making the company a technology vendor. Actual data, authority, customer promises and fallback arrangements are more useful than a broad claim that AI changes everything.
Sources and scope
- NIST: AI Risk Management Framework
A voluntary framework for organizing AI risk. It is not an insurance contract, certification or determination of legal compliance.
- NAIC: cybersecurity and insurance
General commercial cyber context; the NAIC describes cyber policies as customized. This source does not decide coverage for an AI scenario.
Sources supply the stated background, not a determination about the illustrative case. The example, checklist and discussion prompt are LunarQuote educational material. Source links checked October 5, 2026.
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